All our homes have remained COVID-19 free through this pandemic.
See our Management Plan
Residential aged care
Palliative careAbout usCareers

Emergency palliative care

Qualified and familial care for when emergency palliative treatment is required

At MACG, we offer the best possible palliative care, also known as end of life care. We provide the best medical and emotional support we can for residents and their families.

We offer respite care, because the carers of people in palliative care are prone to emergencies too, and also long term end of life care. Our ethos is to be there when you need us, with personalised help.

Find out about the MACG family

Have any questions? We'd be happy to answer them.

Home
Palliative care

Our approach to palliative care emergencies

People nearing the end of their life are prone to experience health emergencies. In these times, it is important to have expert medical professionals nearby to perform palliative care emergency medicine.

But at MACG, we don't just provide the medical help that you'd expect from palliative care in the emergency department. Quality of life has a number of different factors, from the physical to the emotional and spiritual. We focus especially on fostering small, caring homes with a warm, personal touch.

Emergency palliative care services

  • Fast admission so we can provide excellent care as soon as possible
  • Registered nurses and a dedicated team providing care around the clock
  • Programs to encourage physical, spiritual and emotional wellbeing
  • Meals cooked on-site, to a menu approved by a dietitian
  • A clean and secure environment that fosters community

Small, personalised homes with a sense of community

Professional care for any palliative emergencies

Engaging and fulfilling activities

Friendly, qualified staff

What's happening in our homes

No items found.
See all the news

The benefits of an MACG home

Sometimes emergencies happen, and you need to find somebody capable of providing palliative care for a loved one. Choosing a MACG home has a host of benefits.

We'll make you feel at home

MACG is different to standard residential facilities. We build communities that people are happy to call home. Residents are encouraged to bring in their personal belongings, and we do whatever we can to help people settle in.

  • Hotel-style laundry service
  • 24 hour care from qualified staff
  • Tailored assistance for any palliative care emergencies
  • Access to allied health services
  • Meals cooked on-site to a dietitian-approved menu
  • Pain management programs

Focusing on improving quality of life

People undergoing emergency palliative treatment still have social and spiritual needs. We offer activities suitable to a range of different abilities. For example, there are:


  • Meditation and relaxation
  • Memory and reminiscence programs
  • Sensory programs
  • Social, emotional, and pastoral support
  • Pet and animal visits
  • Massage to assist with pain management
  • Seated Tai Chi
  • Movement to music
  • Physiotherapy exercise classes

A strong community connection

By teaming up with local charities, our homes all participate in community life. There are many opportunities to volunteer and meet new people. Activities include:

  • Fundraising for Beyond Blue, Cancer Council Australia, and other local charities
  • Making crafts to sell at fundraisers
  • Participating with groups as volunteers

Learn about an MACG home near you

Check out our Victorian homes

We have 8 homes across Melbourne and Victoria. Find one that's conveniently located for you and your family.

Our homes

Hear what our residents have to say

Frequently asked questions

Can you provide palliative care emergency medicine and medical treatment?

Absolutely. We have registered nurses on-site, ready to help. If requested, we are able to take patients to hospital for further medical treatment. It's all about tailoring palliative care to your wants and needs.

What does emergency palliative care cost?

There are several different factors that can impact the cost of care at our homes. Things like:

  • The home you choose
  • The kind of room you'd prefer

For more information, contact our team and talk about your specific needs. We'll be able to provide specific details about the cost and scope of the care we can provide.

I usually provide palliative care for my loved one, but there has been an emergency. Can you help?

We certainly can. We can provide respite care at short notice, subbing in for palliative carers when they have an emergency. Respite care is subsidised by the government for a set number of days per year, and we endeavour to keep beds free for respite care so you people can move in at a time that suits them.

Book a tour

Talk to our admissions team

Schedule a call with us and get all the information you need.

Call  (03) 9071 0802

Have questions about emergency palliative care?

Let our staff answer your questions about how we handle palliative care emergencies.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Sign up to receive the latest MACG news

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.