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Emergency respite care

For when you need urgent high quality care

Due to unforeseen circumstances, older people can sometimes be left without a carer. In those times, it's important that they have somewhere they can go where they will receive high quality care and support.

At MACG, we provide tailored respite care services. If you, or someone you love, needs emergency respite care, contact our friendly care team. We'll be able to get you, or someone you love, the support you need quickly.

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We're happy to answer any questions you may have.

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Respite care

Emergency care when it's needed most

Many older people need around-the-clock care and support to live independently. That's why we offer urgent respite care for families that need some extra assistance. Our services include quick admission and comfortable rooms for residents to access when it's needed most.

Our ethos, 'home is where the heart is', is the foundation of each and every one of our 8 homes across Melbourne. We provide smaller homes, so our care team can provide high quality support, and our residents can live comfortably.

Emergency respite care services

  • Quick admission into our respite care services
  • Excellent care from registered nurses and care team
  • Wellbeing and lifestyle, and day respite, programs
  • Dietitian-approved meals cooked on-site
  • Community vibe in clean and secure homes

Honest, transparent care and support

A community environment with fewer beds

Qualified and experienced care teams

Resident-focused care approach

What's happening in our homes

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What life is like in an MACG home

We believe it's the collaborative approach our care team and residents take in establishing communities within our homes that sets us apart. Our residents have the opportunity to have a say in how their home is run, as well as access to a variety of health and wellbeing programs.

Where warm homes meet excellent facilities

When urgent respite care is needed, it can be challenging to adjust to a rapid change in environment. Our homes have been purposely created to feel like a home away from home. Whether emergency respite care is needed for a week or a month, our homes are comfortable and inviting.

  • 24/7 staffing with experienced care teams
  • Services to suit all care and support needs
  • Allied health services available (for an additional cost)
  • Dietitian-approved meals cooked on-site
  • Transition into long-term residential care available
  • Palliative care available

A connected lifestyle

Even if you're only staying in our homes for a short time, you'll still feel a part of the family. Our lifestyle programs bring our residents together, to enjoy mutual interests and activities suited to their needs.

  • Meditation and relaxation
  • Cultural and spiritual wellbeing
  • Social, emotional, and pastoral support
  • Mobility and wellness
  • Seated Tai Chi
  • Movement to music
  • Walking groups
  • Physiotherapy exercise classes
  • Pet and animal visits
  • Community giving and volunteering
  • Meal preparation and baking for community groups
  • Community fundraising
  • Music, movies, and travel exploration
  • Sensory programs
  • Memory and reminiscence programs

Engaging with local communities

All of our 8 homes in Melbourne maintain a connection with the local community. Our residents and care teams have created volunteer programs and initiatives close to their hearts, and volunteer for charities of their choice. If you stay long enough, even if you're only with us for respite care, you might get a chance to volunteer, too.

  • All our homes contribute to Beyond Blue and the Cancer Council Australia
  • Individual homes support local charities, as chosen by the residents and care teams
  • Residents regularly volunteer by either cooking, making crafts, and sorting items for charity op shops

Find a local MACG home for emergency respite care services

Emergency respite care services across Victoria

We have 8 homes across Melbourne and regional Victoria. So, no matter where you are, if you need urgent respite care services, you can find an MACG home located conveniently nearby.

Our homes

Hear what our residents have to say

Frequently asked questions

How much does it cost for urgent respite care?

That depends on which home you are attending, and what type of room you'd like to secure. At MACG, we keep our costs low because we believe everyone deserves access to support and care. For more information, contact our friendly team and we'd be happy to walk you through the costs of our services.

Do I need to bring anything with me?

While we provide rooms and bedding, we recommend bringing a few items with you, even for a short stay. Try to remember to bring the following with you:

  • Any medication you take
  • Footwear
  • Clothes to wear during the day
  • Nightclothes
  • Toiletries

We also ask that you label any clothes you bring so they don't get mixed up or lost.

What happens if I get sick while I'm in emergency respite care?

We have registered nurses on-site. If you are very unwell, we'll ensure you get to hospital quickly and receive medical treatment. If you have a preference for how you'd like the situation to be handled should you fall sick, please let us know. This way, we can make sure you receive treatment your way.

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Talk to our admissions team

Schedule a call with us and get all the information you need.

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Ask a question about emergency respite care services

If there is anything else you'd like to know, reach out. We're more than happy to help.

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