I became, in my own mind, part of this family. And they've looked after me with all my needs and it's made me very happy.
– Geoffrey
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Residential aged care
A homely environment that balances care with independence.
- 24/7 professional care tailored to each resident’s needs
- Comfortable, private rooms equipped with modern amenities
- Fresh, dietitian-approved meals prepared daily
- Social and recreational programs that foster connection
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Respite Care
Flexible, short-term care that feels just like home.
- Full access to all facilities and amenities during stays
- Nutritious, freshly prepared meals
- Engaging activities to keep residents connected and active
- Friendly and compassionate care from experienced staff
Palliative Care
Dignity and comfort during life’s most challenging moments.
- Pain and symptom management tailored to individual needs
- Emotional and pastoral support for families and loved ones
- Quiet, private spaces designed for rest and reflection
- Specialist-trained staff offering compassionate end-of-life care
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Demential Care
Specialist support for residents with memory-related conditions.
- Secure, safe spaces designed for peace of mind
- Tailored programs to support cognitive and emotional health
- Experienced staff trained in dementia care nursing
- Personalised care plans to enhance quality of life
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What qualifications do your staff have?
MACG is dedicated to maintaining excellent standards when it comes to recruiting new employees. All nursing and care team members hold full registrations and qualifications, where applicable. Care team members and housekeeping staff are qualified with relevant industry certificates.
What are your staffing ratios?
Staff ratios are set according to resident acuity. Staff ratios vary within each home and required changes are monitored and adjusted on a regular basis.
How can I ensure my family member is safe?
We understand the emotional strain the entire family can feel having to move your loved one into an aged care home. As a leading care provider, we take the responsibility for our residents’ safety very seriously.
We perform regular environmental audits and risk assessments to ensure our homes are safe and secure. We also have keypad entry and exits in all homes as well as CCTV in common areas. Residents can contact staff using the call bell systems throughout the home. We also have sensor mats and door sensors for extra security.
Family members are more than welcome to speak with their resident’s care worker to discuss specific care services or safety concerns.
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