I became, in my own mind, part of this family. And they've looked after me with all my needs and it's made me very happy. 

The staff maintain your independence here. They let you do what you can do, and if you can't do it, they'll say 'right, that's fine'. But if you can do it, they will let you do it. The staff here are wonderful. 

People in this place, they're just lovely. There's something about them, they're gorgeous.